Shipping Policy

At Orion Van Gear, we are committed to processing and delivering your orders as quickly and efficiently as possible.

Order Processing

Orders are typically processed within 1–2 business days after the order is placed.

Orders are not normally processed or shipped on weekends or public holidays. During periods of high order volume, processing may take slightly longer.

Shipping & Delivery

Once your order has been processed and shipped, delivery usually takes approximately 3–5 business days.

Delivery times may vary depending on your location, shipping carrier, weather conditions, holidays, or other circumstances beyond our control.

Please note that delivery times are estimates and are not guaranteed.

Free Shipping

We offer Free Shipping on eligible orders. Any applicable shipping fees or exceptions will be clearly displayed during checkout.

Order Tracking

Once your order has been shipped, tracking information may be provided to the email address you entered at checkout.

You can use the tracking information to follow the progress of your shipment.

Delayed or Missing Orders

If your order has not arrived within the expected delivery timeframe, please contact us at support@orionvangear.store with your order number.

We will do our best to assist you and help locate your shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information when placing an order.

If an order is returned because of an incorrect or incomplete shipping address, please contact us at support@orionvangear.store so we can determine the appropriate next steps.

Contact Us

If you have any questions about our Shipping Policy, please contact us:

Orion Van Gear
Email: support@orionvangear.store